ADVERTISEMENT INFORMATION
|
General Information
|
|
Department for this solicitation:
|
Procurement
|
Date Prepared:
|
02/28/23
|
Types:
|
RFP
|
Advertisement Type:
|
Service
|
Materials
|
Service & Materials
|
PW Construction
|
Agency Construction
|
Real Estate
|
|
Solicitation/Project#:
|
6100057657
|
Solicitation/Project Title:
|
ServiceNow Managed Service Provider (MSP)
|
Description:
|
The Office of Administration (OA) is requesting technical submittals for a Managed Service Provider (MSP) to support the OA Information Technology Office (OIT) by providing Managed Service(s) for ServiceNow® as described within this RFP. The MSP shall move the Commonwealth from its current service model, which is mainly staff supported (including both Commonwealth staff and contracted staff augmentation), to a Managed Service Support Model. All documents for this solicitation can be found in Jaggaer. All bids for this solicitation must be placed in Jaggaer. Information about the Jaggaer system and how to register is available at https://www.dgs.pa.gov/Documents/Procurement%20Forms/Supplier%20Service%20Center/Registering%20as%20a%20Commonwealth%20of%20PA%20Supplier%20in%20JAGGAER1.pdf
|
|
|
Department Information
|
Department/Agency:
|
Administration
|
Delivery Location:
|
|
County:
|
Statewide
|
Duration:
|
3 years with 2 option 1 year renewals
|
|
|
|
Contact Information
|
First Name:
|
Julie
|
Last Name:
|
Laudermilch
|
Phone Number:
(XXX-XXX-XXXX)
|
717-425-6568
|
Email:
|
julaudermi@pa.gov
|
|
Solicitation Information
|
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.
|
Solicitation Start Date:
|
02/28/23
|
|
Solicitation Due Date:
|
05/22/23
|
Solicitation Due Time:
|
3:00 PM
|
Solicitation Opening Date:
|
05/22/23
|
Solicitation Opening Time:
|
3:00 PM
|
Opening Location:
|
|
No. of Addendums:
|
0
|
|
Amended Date:
|
04/20/23
|
This procurement has SDB or VBE goals set.
|
Related Solicitation Files
|
|
|
|
|