Pennsylvania Bids > Bid Detail

Servicenow Managed Service Provider Msp

Agency: State Government of Pennsylvania
Level of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD13138011134523267
Posted Date: Apr 21, 2023
Due Date: May 22, 2023
Solicitation No: 6100057657
Source: http://www.emarketplace.state....

ADVERTISEMENT INFORMATION


General Information

Department for this solicitation:
Procurement

Date Prepared:

02/28/23
Types:
RFP

Advertisement Type:
Service Materials Service & Materials PW Construction Agency Construction Real Estate

Solicitation/Project#:
6100057657
Solicitation/Project Title:
ServiceNow Managed Service Provider (MSP)

Description:
The Office of Administration (OA) is requesting technical submittals for a Managed Service Provider (MSP) to support the OA Information Technology Office (OIT) by providing Managed Service(s) for ServiceNow® as described within this RFP.  The MSP shall move the Commonwealth from its current service model, which is mainly staff supported (including both Commonwealth staff and contracted staff augmentation), to a Managed Service Support Model.  All documents for this solicitation can be found in Jaggaer.  All bids for this solicitation must be placed in Jaggaer. Information about the Jaggaer system and how to register is available at https://www.dgs.pa.gov/Documents/Procurement%20Forms/Supplier%20Service%20Center/Registering%20as%20a%20Commonwealth%20of%20PA%20Supplier%20in%20JAGGAER1.pdf

Department Information

Department/Agency:
Administration
Delivery Location:


County:

Statewide
Duration:

3 years with 2 option 1 year renewals

Contact Information

First Name:
Julie
Last Name:
Laudermilch

Phone Number:

(XXX-XXX-XXXX)
717-425-6568
Email:
julaudermi@pa.gov

Solicitation Information

Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.


Solicitation Start Date:

02/28/23

Solicitation Due Date:

05/22/23
Solicitation Due Time:

3:00 PM

Solicitation Opening Date:

05/22/23
Solicitation Opening Time:

3:00 PM

Opening Location:


No. of Addendums:

0

Amended Date:
04/20/23

This procurement has SDB or VBE goals set.
Related Solicitation Files

Flyers/Addendums
Addendum 1_OA-RFP6100057657.docx

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